Currently all orders are fulfilled from Austin, Texas. Orders are processed within 1-3 business days. We are happy to ship Worldwide from the US, but please be advised of our International Shipping Policy below. Please contact us if you are unable to process an order to your location.
Please note that international orders may be subjected to VAT, import duties and/or taxes, which are levied once your package reaches your country. Please be aware your shipment will be valued at full retail price. Packages are shipped according to Incoterm Delivered Duty Unpaid (DDU), which means we do not collect VAT, duties and/or taxes on orders and we cannot predict what your particular charges may be. Please contact your local customs office for more information. We are sorry for this inconvenience. We are aware that duties, taxes and fees present our International Customers with additional expenses.
We accept returns within 30 days of delivery for unused items. Buyer is responsible for shipping costs back to Downshift Golf.